At Hampra, we value your trust. Protecting your personal information is an important part of delivering our premium Laundry Concierge experience. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
Information We Collect
We may collect information including:
- Name
- Email address
- Phone number
- Service address
- Billing information
- Pickup and delivery preferences
- Laundry preferences
- Communication history
- Website usage data through cookies and analytics
How We Use Your Information
We use your information to:
- Schedule and manage pickups and deliveries
- Provide premium garment care services
- Process payments
- Communicate appointment updates
- Respond to customer inquiries
- Improve our website and services
- Send service-related notifications and promotional offers (you may opt out at any time)
Payment Security
Payments are processed through trusted third-party payment providers. Hampra does not store your complete payment card information on our servers.
Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance.
You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
We never sell your personal information.
We only share information with trusted service providers when necessary to operate our business, including:
- Commercial laundry partners
- Payment processors
- Delivery and logistics partners
- Website hosting and technology providers
These partners are required to protect your information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information where permitted by law
- Opt out of marketing communications
Third-Party Links
Our website may contain links to third-party websites. Hampra is not responsible for their privacy practices.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us through the information provided on our Contact page.